Otter
| Tool | |
|---|---|
| Description | Otter is a flexible AI audio transcription service for both live recordings and uploads. There are multiple subscription levels to fit your needs, from an individual free plan to enterprise options. Otter also offers team collaboration on projects with multiple colloborator permission levels. Transcriptions are available in three languages, English, Spanish, and French. Otter may use user content to train its AI models, but all user identifiers will be removed from the content. |
| Lowest Monthly Cost | Free plans offer 300 monthly minutes of transcription. Pro, Business and Enterprise plans available for annual or monthly subscriptions.$0 |
| Integrates with Slack | ✅ Yes |
| Integrates with Zapier | ✅ Yes |
| Can create workspaces | ✅ Yes Requires enterprise plan |
| Allows data to be exported | ✅ Yes |
| Offers API access | ❌ No |
| Can transcribe multiple languages | ✅ Yes Only English, French, and Spanish |
| Offers pay by the minute | ❌ No |
| Can differentiate among speakers | ✅ Yes |
| Available as mobile app | ✅ Yes |
| Integrates with video meeting clients | ✅ Yes |
| Speed of automated transcription | Real time transcription for live recordings, processing time is equal to the length of the audio file for uploads. Some may take longer if the site is busy. |
| Offers human transcription services | ❌ No |
| Can learn custom terms | ✅ Yes |
| Tool is open-source | ❌ No |
| Journalism org. membership discount available | None |
| Company can access your data | "Otter requires explicit consent from the customer prior to Otter employees and customer support team accessing your transcript and/or audio recording to troubleshoot a product issue. Before audio recordings are ever reviewed manually by a human (Otter personnel or its third parties), we require explicit consent from customers." |
| Where is your data stored | Cloud (AWS) |
| Data encrypted in transit | ✅ Yes |
| Data encrypted at rest | ✅ Yes |
| What happens to deleted files? | "When you delete a conversation, it is moved to the Trash. Otter automatically deletes conversations from the trash after 30 days. If you manually clear conversation(s) from the trash bin, Otter deletes the conversation(s) at that time." |
| Admins can grant permissions depending on user | ✅ Yes |
| Supports SSO sign-on | ✅ Yes Only on enterprise plan with 100+ members |
| Supports multi-factor authentication | ✅ Yes |
| Requires warrant before handing over data | "Otter will not turn over any information about a customer without a legal process compelling Otter to do so." otter.ai |
| Uses AI for core product | Yes |
| Company uses your data to train AI models | Yes |
| Lets you edit transcripts | ✅ Yes |
