Otter
| Tool |
|
|---|---|
| Lowest Monthly Cost | Free plans offer 300 monthly minutes of transcription. Pro, Business and Enterprise plans available for annual or monthly subscriptions.$0 |
| Description | Otter is a flexible AI audio transcription service for both live recordings and uploads. There are multiple subscription levels to fit your needs, from an individual free plan to enterprise options. Otter also offers team collaboration on projects with multiple colloborator permission levels. Transcriptions are available in three languages, English, Spanish, and French. Otter may use user content to train its AI models, but all user identifiers will be removed from the content. |
| Tool is open-source | ❌ No |
| Integrates with Slack | ✅ Yes |
| Integrates with Zapier | ✅ Yes |
| Can create workspaces | ✅ Yes Requires enterprise plan |
| Allows data to be exported | ✅ Yes |
| Offers API access | ❌ No |
| Journalism org. membership discount available | None |
| Company can access your data | "Otter requires explicit consent from the customer prior to Otter employees and customer support team accessing your transcript and/or audio recording to troubleshoot a product issue. Before audio recordings are ever reviewed manually by a human (Otter personnel or its third parties), we require explicit consent from customers." |
| Where is your data stored | Cloud (AWS) |
| Data encrypted in transit | ✅ Yes |
| Data encrypted at rest | ✅ Yes |
| What happens to deleted files? | "When you delete a conversation, it is moved to the Trash. Otter automatically deletes conversations from the trash after 30 days. If you manually clear conversation(s) from the trash bin, Otter deletes the conversation(s) at that time." |
| Admins can grant permissions depending on user | ✅ Yes |
| Supports SSO sign-on | ✅ Yes Only on enterprise plan with 100+ members |
| Supports multi-factor authentication | ✅ Yes |
| Requires warrant before handing over data | "Otter will not turn over any information about a customer without a legal process compelling Otter to do so." otter.ai |
| Uses AI for core product | Yes |
